Luxury Resort Retail Associate — Five-Star Service

Gate Hospitality Group; Florida; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Medical, dental, vision insurance

401(k) with company match

Flexible scheduling

Employee dining café

Uniform dry-cleaning services

Career growth opportunities

Discounted lodging

Discounted golf and recreational perks

Job summary

Gate Hospitality Group is seeking a Retail Associate at Ponte Vedra Inn & Club to deliver exceptional guest shopping experiences. You will provide personalized service, assist with merchandise selection, and process transactions within a Forbes Five-Star environment.

Ideal candidates have a positive attitude, strong communication, and a willingness to learn. The role requires standing for extended periods, a flexible schedule, and approximately 35–40 hours per week in a luxury resort setting in

Qualifications

• Retail or customer service experience preferred but not required.
• Luxury retail, boutique, resort, country club, or hospitality experience is a plus.
• Strong communication and interpersonal skills.

Responsibilities

• Greet members and guests with a warm, professional attitude.
• Provide personalized shopping assistance and product recommendations.
• Deliver Forbes Five-Star level service by anticipating guest needs.
• Process purchases accurately using the point-of-sale system.
• Answer telephone inquiries and assist with merchandise questions.
• Maintain attractive displays and ensure the boutique is clean and stocked.
• Assist with receiving, restocking, pricing, and inventory.
• Build relationships with returning members by learning preferences.
• Collaborate with teammates to create an exceptional shopping experience.

Skills

Customer service

Sales

Communication

Multitasking

Tools

POS system

Job description

Gate Hospitality Group is seeking a Retail Associate at Ponte Vedra Inn & Club to deliver exceptional guest shopping experiences. You will provide personalized service, assist with merchandise selection, and process transactions within a Forbes Five-Star environment.

Ideal candidates have a positive attitude, strong communication, and a willingness to learn. The role requires standing for extended periods, a flexible schedule, and approximately 35–40 hours per week in a luxury resort setting in