Luxury Resort Retail Associate — Five-Star Service

Ponte-Vedra-Inn-; Sawgrass (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Flexible scheduling

Parking

Training opportunities

Uniform dry-cleaning

Job summary

Ponte Vedra Inn & Club is seeking a Retail Associate to join our luxury retail team. This role focuses on delivering Forbes Five-Star service, assisting with merchandise selection, processing transactions, and maintaining displays to create exceptional shopping experiences for members and guests.

We value a warm, professional demeanor, strong communication, and a willingness to learn. Prior retail or hospitality experience is a plus; flexible scheduling, including weekends, is expected.

Qualifications

• Retail or customer service experience preferred but not required.
• Luxury retail, boutique, resort, country club, or hospitality experience is a plus.
• Positive attitude and willingness to learn.
• Strong communication and interpersonal skills.
• Comfortable using point-of-sale systems and handling transactions.

Responsibilities

• Welcome members and guests with a warm, professional, and engaging attitude.
• Provide personalized shopping assistance and product recommendations.
• Deliver Forbes Five-Star service by anticipating guest needs and exceeding expectations.
• Process purchases accurately using the point-of-sale system.
• Answer telephone inquiries and assist with merchandise questions.
• Maintain attractive merchandise displays and ensure the boutique remains clean, organized, and fully stocked.
• Assist with receiving, restocking, pricing, and inventory management.
• Build relationships with returning members by learning their preferences and providing personalized service.
• Work collaboratively with teammates to create an exceptional shopping experience.

Skills

Retail Experience

Customer Service

POS familiarity

Communication

Luxury hospitality

Job description

Ponte Vedra Inn & Club is seeking a Retail Associate to join our luxury retail team. This role focuses on delivering Forbes Five-Star service, assisting with merchandise selection, processing transactions, and maintaining displays to create exceptional shopping experiences for members and guests.

We value a warm, professional demeanor, strong communication, and a willingness to learn. Prior retail or hospitality experience is a plus; flexible scheduling, including weekends, is expected.