Luxury Resort General Manager | Guest Experience Leader

Auberge Collection; Washington (District of Columbia); On-site; USD 220,000 - 320,000; Full time

Job summary

Mayflower Inn & Spa, Auberge Collection's flagship luxury resort in Washington, CT, seeks a General Manager to unite luxury service, wellness, and gastronomy into unforgettable guest experiences. You will lead a high-performing team, shape strategy with ownership, and uphold Auberge's standards while driving revenue and profitability across rooms, spa, F&B, and events.

This role requires a polished presence, strong commercial acumen, and the ability to inspire across departments within a

Qualifications

• Minimum 10 years of progressive luxury hospitality leadership experience, including executive leadership as a General Manager

Responsibilities

• Provide executive oversight for Rooms, Food & Beverage, Spa & Wellness, Sales & Marketing, Finance, Engineering, Talent & Culture and Revenue Management.
• Drive continuous improvement across all operational disciplines.
• Maintain the highest standards of quality, safety, cleanliness, and luxury presentation throughout the property.
• Ensure compliance with all company policies, brand standards, and regulatory requirements.
• Lead budgeting, forecasting, capital planning, and long-term financial strategy.

Skills

Luxury hospitality leadership

Executive leadership

Financial acumen

Stakeholder relationships

Education

Bachelor's degree in Hospitality Management or related field

Job description

Mayflower Inn & Spa, Auberge Collection's flagship luxury resort in Washington, CT, seeks a General Manager to unite luxury service, wellness, and gastronomy into unforgettable guest experiences. You will lead a high-performing team, shape strategy with ownership, and uphold Auberge's standards while driving revenue and profitability across rooms, spa, F&B, and events.

This role requires a polished presence, strong commercial acumen, and the ability to inspire across departments within a