Luxury Housekeeping Supervisor: Guest Experience Lead

Auberge Collection; Washington Depot (CT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Team member stay discounts

401(k) with match

Tuition Reimbursement

Employee Assistance Program

Job summary

Mayflower Inn & Spa, Auberge Collection, located in Washington, Connecticut, seeks an Assistant Housekeeping Manager to lead a team in delivering pristine spaces for guests in a luxury setting.

You will supervise daily housekeeping operations, recruit and train staff, manage supplies, and address guest inquiries, ensuring the highest cleanliness and guest satisfaction standards. This role offers competitive benefits and growth opportunities within a renowned property.

Qualifications

• Substantial experience in housekeeping within the hospitality industry.
• Previous experience in a supervisory or leadership role.
• Strong attention to detail and guest-focused service.

Responsibilities

• Supervise and coordinate daily housekeeping operations, ensuring cleanliness and presentation meet standards.
• Recruit, train, and manage housekeeping staff, guiding on protocols and performance.
• Manage supplies and equipment, optimize inventory and reduce waste.
• Conduct regular inspections and address issues to maintain guest satisfaction.
• Serve as a point of contact for guest inquiries related to housekeeping.

Skills

Housekeeping leadership

Staff training

Guest service

Quality assurance

Inventory management

Job description

Mayflower Inn & Spa, Auberge Collection, located in Washington, Connecticut, seeks an Assistant Housekeeping Manager to lead a team in delivering pristine spaces for guests in a luxury setting.

You will supervise daily housekeeping operations, recruit and train staff, manage supplies, and address guest inquiries, ensuring the highest cleanliness and guest satisfaction standards. This role offers competitive benefits and growth opportunities within a renowned property.