Luxury Resort Concierge — Park City Benefits

Stein Eriksen Lodge; Park City (UT); In loco; USD 19.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Life insurance

401K matching

Paid training

Chef meals

On-site employee parking

Ski benefits

Flexible scheduling

Team events

Discounts

Descrizione del lavoro

Stein Eriksen Lodge in Park City, Utah seeks a dedicated guest liaison to ensure guest requests are met promptly. You will be the information resource for area activities and events, handling reservations and coordinating with hotel departments to deliver exceptional service.

The role requires patience, tact, and resourcefulness to meet diverse guest demands while maintaining a professional demeanor and fostering guest satisfaction.

Competenze

• Strong interpersonal skills for guest liaison and information duties.
• Excellent communication, tact, and patience in handling requests.
• Knowledge of Park City area and points of interest preferred.

Mansioni

• Welcome guests warmly and address requests promptly.
• Act as information agent for local activities and events.
• Maintain logs with guest interactions and needs.
• Make and confirm dining reservations for hotel guests.
• Coordinate with hotel departments to ensure guest satisfaction.
• Maintain a friendly, professional attitude with guests and staff.
• Acknowledge owners and repeat guests appropriately.

Conoscenze

Guest services

Communication

Problem solving

Park City knowledge

Descrizione del lavoro

Stein Eriksen Lodge in Park City, Utah seeks a dedicated guest liaison to ensure guest requests are met promptly. You will be the information resource for area activities and events, handling reservations and coordinating with hotel departments to deliver exceptional service.

The role requires patience, tact, and resourcefulness to meet diverse guest demands while maintaining a professional demeanor and fostering guest satisfaction.