Front Desk & Concierge — Luxury Ski-Club Experience

Stein Eriksen Lodge; Park City (UT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid training time

Chef prepared meals daily

Heated employee parking garage

Ski/snowboard benefits at Park City Mt

Flexible schedules

Weekly raffles for events

Monthly team events

Discounts on hotel rooms, spa, dining,

Shopping, ski/snowboard rental

Job summary

Stein Eriksen Lodge is seeking a Front Desk Agent and concierge to warmly welcome guests and ensure a memorable stay at our residence club. You will act as the information hub for guests, handle requests promptly, and coordinate dining reservations while maintaining strong communication with hotel departments.

The role requires a friendly, professional demeanour, problem-solving skills, and knowledge of Park City and area activities.

Responsibilities

• Welcome guests sincerely and make their stay as enjoyable as possible.
• Effectively and seriously deal with guest complaints.
• Serves as information agent for hotel guests and handles their needs in a timely and efficient manner.
• Knowledge of the Park City and surrounding area and points of interest.
• Make and confirm dining reservations for all guests.
• Maintain communication with all Hotel departments.
• Demonstrate a friendly, professional attitude with all guests as well as fellow employees.
• Acknowledge owners and previous guests as appropriately as possible.

Job description

Stein Eriksen Lodge is seeking a Front Desk Agent and concierge to warmly welcome guests and ensure a memorable stay at our residence club. You will act as the information hub for guests, handle requests promptly, and coordinate dining reservations while maintaining strong communication with hotel departments.

The role requires a friendly, professional demeanour, problem-solving skills, and knowledge of Park City and area activities.