Park City Concierge: Guest Experience & Local Insider

Stein Eriksen Lodge Management Corp; Park City (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Paid training time

Free meals

On-site employee parking

Ski/snowboard benefits

Discounts

Job summary

Stein Eriksen Lodge in Park City, Utah seeks a Guest Liaison/Concierge to ensure guest requests are met promptly and thoroughly. You will serve as the information point for local activities, make dining reservations, and coordinate with hotel departments to deliver exceptional service.

Ideal candidates are guest-focused, patient, and resourceful, with a passion for Park City and the surrounding area. The role offers a stable schedule, competitive benefits, and a collaborative team environment.

Qualifications

• Welcomes guests sincerely and handles requests and complaints.
• Knowledge of Park City area and points of interest.
• Maintains complete and informative log books.
• Makes and confirms dining reservations for hotel guests.

Responsibilities

• Welcome guests sincerely and ensure their stay is enjoyable.
• Acts as information agent for hotel guests and handles needs promptly.
• Maintains communication with all hotel departments.
• Demonstrates friendly, professional attitude with guests and staff.
• Acknowledge owners and previous guests as appropriate.

Skills

Guest service

Communication

Hospitality

Job description

Stein Eriksen Lodge in Park City, Utah seeks a Guest Liaison/Concierge to ensure guest requests are met promptly and thoroughly. You will serve as the information point for local activities, make dining reservations, and coordinate with hotel departments to deliver exceptional service.

Ideal candidates are guest-focused, patient, and resourceful, with a passion for Park City and the surrounding area. The role offers a stable schedule, competitive benefits, and a collaborative team environment.