Luxury Resort Assistant Executive Housekeeper - Team Leader

MGM Resorts International; Las Vegas (NV); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health & Income Protection benefits

Professional development opportunities

Free meals in employee dining room

Free parking on and off-shift

Wellness incentive programs

Discounts on hotel, F&B, retail, and娱乐

Job summary

MGM Resorts International seeks an Assistant Executive Housekeeper at Bellagio in Las Vegas to lead housekeeping operations and develop teams while upholding world-class standards of luxury service. You will help ensure guest rooms and public areas reflect the Bellagio brand and drive excellence behind the scenes.

The role emphasizes guest satisfaction, operational discipline, and the ability to mentor Floor Managers in a fast-paced, upscale environment.

Qualifications

• Two (2) years of prior relevant experience, preferably in Housekeeping or EVS.
• Previous supervisory or leadership experience in a luxury resort environment preferred.
• Exceptional customer service and interpersonal skills; bilingual highly preferred.

Responsibilities

• Respond to guest concerns in a professional and timely manner, ensuring positive resolution.
• Manage departmental performance, budgets, staffing levels, and accountability processes to meet objectives.
• Lead all Housekeeping Human Resources functions, including hiring, training, coaching, recognition, performance management, discipline, succession planning, and policy compliance.

Skills

Leadership experience

Supervisory

Customer service

Bilingual

Job description

MGM Resorts International seeks an Assistant Executive Housekeeper at Bellagio in Las Vegas to lead housekeeping operations and develop teams while upholding world-class standards of luxury service. You will help ensure guest rooms and public areas reflect the Bellagio brand and drive excellence behind the scenes.

The role emphasizes guest satisfaction, operational discipline, and the ability to mentor Floor Managers in a fast-paced, upscale environment.