Lux High-Rise Concierge & Guest Experience Pro

Strattonamenities; Washington (District of Columbia); On-site; USD 35,000 - 50,000; Full time

Job summary

Stratton Amenities in Washington, D.C. is seeking friendly and professional individuals to deliver outstanding service in a luxury residential high-rise. Ideal candidates have at least two years of hospitality experience, excellent communication skills, and a passion for guest services. Responsibilities include greeting residents, managing requests, and ensuring safety within the building. Competitive pay and rewards based on performance, with flexible scheduling options available.

Qualifications

• At least two years of hospitality experience.
• Ability to listen and react quickly to requests.
• Maintain a neat and professionally well-groomed appearance.

Responsibilities

• Greet and direct residents and visitors.
• Exceed expectations with anticipatory service.
• Cultivate relationships with residents and vendors.
• Monitor lobby and ensure resident safety.
• Assist with amenities requests and logistics.

Skills

Verbal and written communication skills

Problem-solving skills

Interpersonal skills

Exceptional guest service abilities

Organizational skills

Proactive and self-motivated

Job description

Stratton Amenities in Washington, D.C. is seeking friendly and professional individuals to deliver outstanding service in a luxury residential high-rise. Ideal candidates have at least two years of hospitality experience, excellent communication skills, and a passion for guest services. Responsibilities include greeting residents, managing requests, and ensuring safety within the building. Competitive pay and rewards based on performance, with flexible scheduling options available.