Luxury Residential Concierge — Resident Experience Leader

Rose-Associates; New York (NY); Presencial; USD 26.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits package

Descripción de la vacante

Rose Associates is seeking a polished, service-oriented Concierge for an on-site position at a luxury residential community in New York. You will greet residents and guests, manage deliveries, and provide information on amenities and local events.

Ideal candidates are customer-focused, well-spoken, and proficient with Microsoft Office; familiarity with Yardi and security protocols is preferred. The role requires working on-site and a NYS security guard license is a plus.

Formación

• Excellent customer service and interpersonal skills.
• Professional, polished demeanor with strong communication.
• Proficiency with computers; familiarity with Yardi and property management software.
• Strong organizational and multitasking abilities.
• Familiarity with security procedures and building access.

Responsabilidades

• Welcome residents, guests, and visitors with a friendly, professional, and attentive demeanor.
• Coordinate the receipt of incoming packages and deliveries, notify residents of arrivals, and assist with pickups.
• Provide residents and guests with information about amenities, local services, dining, and events.
• Stay informed about local attractions and services to offer helpful recommendations.
• Serve as a central point of contact for residents, relay messages and direct requests to the team.
• Monitor entrances and support access control procedures with building personnel.
• Maintain a professional and courteous presence with residents, staff, vendors, and visitors.
• Follow workplace safety procedures and building policies.
• Maintain an organized and welcoming concierge area and assist with other building-related duties.

Conocimientos

Customer service

Interpersonal skills

Communication

Microsoft Office

Yardi

Security license

Herramientas

Yardi

Descripción del empleo

Rose Associates is seeking a polished, service-oriented Concierge for an on-site position at a luxury residential community in New York. You will greet residents and guests, manage deliveries, and provide information on amenities and local events.

Ideal candidates are customer-focused, well-spoken, and proficient with Microsoft Office; familiarity with Yardi and security protocols is preferred. The role requires working on-site and a NYS security guard license is a plus.