Concierge & Security Specialist – Residential Community

Rose Associates; New York (NY); On-site; USD 28,000 - 37,000; Full time

Job summary

Rose Associates in New York City is seeking an on-site doorperson to create a secure and welcoming living environment at our premium residential properties. You will monitor entrances, greet residents, assist with packages, and coordinate with building management to ensure smooth operations.

This role requires strong customer service, safety awareness, and the ability to work in a fast-paced setting. Candidates should be able to stand for long periods, navigate stairs, and handle light

Qualifications

• High school diploma or equivalent.
• Strong organizational and problem-solving skills, and attention to detail.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Knowledge of safety protocols and building codes.
• Proficient in computer operations, particularly skilled in using Microsoft Office and other property management software.
• Work authorization (required).

Responsibilities

• Monitor building entrances, verifying identity and ensuring only authorized individuals enter.
• Greet residents and guests in a friendly and professional manner.
• Assist residents with packages, deliveries, and other requests.
• Effectively communicate with residents, building management, and service providers.
• Relay important information to residents regarding building events or announcements and provide information about building amenities and services.
• Act as a point of contact during emergencies and follow established procedures.
• Stay informed about local regulations related to safety and security and ensure compliance.
• Must be on-site and move throughout the building to greet residents and visitors.

Skills

Organizational skills

Problem-solving

Communication skills

Customer service

Multitasking

Safety knowledge

Education

High school diploma or equivalent

Tools

Microsoft Office

Property management software

Job description

Rose Associates in New York City is seeking an on-site doorperson to create a secure and welcoming living environment at our premium residential properties. You will monitor entrances, greet residents, assist with packages, and coordinate with building management to ensure smooth operations.

This role requires strong customer service, safety awareness, and the ability to work in a fast-paced setting. Candidates should be able to stand for long periods, navigate stairs, and handle light