Residential Concierge & Security Specialist

Rose-Associates; New York (NY); On-site; USD 26,000 - 37,000; Full time

Job summary

Rose Associates is seeking a dedicated Doorperson for our on-site residential community in New York City. You will help create a secure, welcoming environment by monitoring entrances, assisting residents with packages, and communicating with management and vendors.

You must stay informed on safety regulations and provide exceptional customer service in a fast-paced setting. This role requires onsite presence, the ability to navigate stairs and outdoor conditions, and strong teamwork with

Qualifications

• Strong organizational and problem-solving skills with attention to detail.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment.
• Knowledge of safety protocols and building codes.

Responsibilities

• Monitor building entrances and verify identity of visitors and guests.
• Enforce security protocols and maintain a safe environment.
• Greet residents and guests professionally.
• Assist residents with packages and deliveries.
• Communicate effectively with residents, building management and service providers.
• Relate building events and amenities information to residents.

Skills

Customer service

Security procedures

Emergency communication

Problem solving

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Property management software

Job description

Rose Associates is seeking a dedicated Doorperson for our on-site residential community in New York City. You will help create a secure, welcoming environment by monitoring entrances, assisting residents with packages, and communicating with management and vendors.

You must stay informed on safety regulations and provide exceptional customer service in a fast-paced setting. This role requires onsite presence, the ability to navigate stairs and outdoor conditions, and strong teamwork with