Luxury Residential Concierge (On-Call)

Related; Boston (MA); On-site; USD 26,000 - 29,000; Full time

Job summary

Related Management Company (RMC) in Boston is seeking a Residential Concierge for One Back Bay. You will warmly greet residents, coordinate services, and assist with reservations while maintaining safety and community engagement.

The role requires hospitality experience, strong communication, and the ability to multitask in a fast-paced luxury property environment. This on-site position offers an on-call schedule with hourly pay of $19 to $21 and potential annual performance-based bonus.

Qualifications

• Experience in hospitality, property management, customer service or related field.
• Contagious passion for creating happiness and spreading joy.
• Exceptional communication and interpersonal skills to build rapport with residents and foster community.
• Resourceful with problem-solving abilities for reasonable requests or challenges.
• Ability to multitask and stay composed in a fast-paced environment.
• Willingness to execute tasks with hard work, grit and perseverance.
• Flexible schedule, including evenings and weekends.
• Commitment to doing the right thing, always.
• Champion belonging and empowering people at work and home.

Responsibilities

• Welcoming Ambassador: Greet residents and visitors with warmth to set a positive tone.
• Problem-Solving: Coordinate maintenance/repairs, assist with reservations and deliveries.
• Safety: Monitor security systems, patrols, respond to emergencies.
• Relationship Building: Create opportunities for residents to connect and engage.
• Teamwork: Maintain shift notes and pass-on logs for communication during shift changes.

Skills

Hospitality

Customer service

Communication

Interpersonal skills

Multitasking

Problem-solving

Flexibility

Teamwork

Community building

Job description

Related Management Company (RMC) in Boston is seeking a Residential Concierge for One Back Bay. You will warmly greet residents, coordinate services, and assist with reservations while maintaining safety and community engagement.

The role requires hospitality experience, strong communication, and the ability to multitask in a fast-paced luxury property environment. This on-site position offers an on-call schedule with hourly pay of $19 to $21 and potential annual performance-based bonus.