Luxury Residential Concierge for Senior Living

The Delaney at The Vale; Woburn (MA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

401k with Employer Matching

Dental Insurance

Health Insurance

Vision Insurance

Life Insurance

Paid Time Off

Daily Pay

Job summary

The Delaney at The Vale is seeking a luxury Hospitality focused Residential Experience Concierge to welcome residents, guests, prospective employees, suppliers, and service providers with warmth and professionalism. You’ll be the first face visitors see daily, helping create a welcoming community experience in a premium setting.

Schedule is Monday–Friday 7:00am–3:00pm with starting pay of $25–$27 per hour. Benefits include 401k with employer matching, health, dental, vision, life insurance, Paid

Qualifications

• Experience in a luxury property customer facing role is preferred.
• Strong telephone communication skills are required.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency with Microsoft Office Suite.
• Tech-savvy with comfort using digital tools.

Responsibilities

• Provide ongoing telephone coverage with a high level of customer service.
• Anticipate needs of residents and guests.
• Resolve issues for residents, guests, vendors, and suppliers in a professional manner.
• Accept and log delivery packages, notify residents of delivery.
• Prepare maintenance work orders and assist the Business Office Manager.
• Take on other assignments as needed.

Skills

Customer service

Telephone communication

Multi-tasking

Tech Savvy

Microsoft Office

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

Job description

The Delaney at The Vale is seeking a luxury Hospitality focused Residential Experience Concierge to welcome residents, guests, prospective employees, suppliers, and service providers with warmth and professionalism. You’ll be the first face visitors see daily, helping create a welcoming community experience in a premium setting.

Schedule is Monday–Friday 7:00am–3:00pm with starting pay of $25–$27 per hour. Benefits include 401k with employer matching, health, dental, vision, life insurance, Paid