Luxury Residential Concierge – Guest & Resident Experience

Delaney at The Vale; Woburn (MA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

401k with Employer Matching

Dental Insurance

Health Insurance

Vision Insurance

Life Insurance

Paid Time Off

Daily Pay

Job summary

The Delaney at The Vale is seeking a luxury hospitality focused Residential Experience Concierge. You will greet residents, guests, prospective employees, suppliers and service providers daily in a warm, professional manner as the first face visitors see in our community.

Schedule: Monday–Friday 7:00am–3:00pm. Salary starts at $25–$27 hourly with a benefits package including 401k matching and health/dental/vision insurance. EEO employer.

Qualifications

• High school diploma required.
• Bachelor's degree preferred.
• 1–3 years in a luxury property customer facing role.
• Able to multi-task and prioritize.
• Familiarity with Microsoft Office Suite products.
• Tech Savvy; excellent telephone communication skills.

Responsibilities

• Provide ongoing telephone coverage with a high level of customer service.
• Anticipates needs of the residents.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner that both organizational objectives are met and residents feel served.
• Accept delivery packages, document receipt and notify the recipient.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects/assignments.
• Other assignments as needed.

Skills

Telephone communication

Multitasking

Prioritization

Tech savvy

Customer-facing experience

Education

High school diploma

Bachelor's degree

Tools

Microsoft Office Suite

Job description

The Delaney at The Vale is seeking a luxury hospitality focused Residential Experience Concierge. You will greet residents, guests, prospective employees, suppliers and service providers daily in a warm, professional manner as the first face visitors see in our community.

Schedule: Monday–Friday 7:00am–3:00pm. Salary starts at $25–$27 hourly with a benefits package including 401k matching and health/dental/vision insurance. EEO employer.