Luxury Residential Concierge - 24/7 Hospitality

Intuit, Inc.; Atlanta (GA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan

Training & development

Advancement opportunities

Job summary

Page Association Management Group in Buckhead, Atlanta is seeking a friendly Residential Concierge to deliver an exceptional resident experience at a luxury high-rise. You will greet residents, coordinate services, and help maintain a safe, welcoming environment.

As part of a 24-hour team, you will work with the Lead Concierge and General Manager, handle front desk duties, process packages, registrations, and inquiries, and contribute to an atmosphere that blends hotel-style hospitality with

Qualifications

• Experience in customer service or hospitality is preferred.
• Excellent interpersonal and verbal communication skills.
• Friendly, professional, and welcoming demeanor.
• Strong organizational skills and attention to detail.
• Ability to manage multiple requests calmly and courteously.
• Dependability, punctuality, and commitment to service.

Responsibilities

• Greet residents and guests warmly by name whenever possible.
• Build professional relationships while respecting privacy.
• Anticipate needs and provide personalized assistance.
• Respond to questions with courtesy and professionalism.
• Assist with amenities, reservations, and service coordination.
• Provide local information on restaurants, transit, and services.
• Log and communicate outstanding concerns to the team.
• Create a welcoming atmosphere reflecting luxury standards.
• Maintain a professional front desk presence and attire.
• Register guests and manage building access procedures.
• Receive and distribute packages per building procedures.
• Answer calls and emails professionally and promptly.
• Keep visitor logs, incident reports, and shift notes up to date.
• Support move-in/out coordination and amenity reservations.
• Maintain a clean, organized lobby and concierge desk.

Skills

Customer service

Hospitality

Front desk operations

Guest services

Communication skills

Organizational skills

Confidentiality

Shift work

Job description

Page Association Management Group in Buckhead, Atlanta is seeking a friendly Residential Concierge to deliver an exceptional resident experience at a luxury high-rise. You will greet residents, coordinate services, and help maintain a safe, welcoming environment.

As part of a 24-hour team, you will work with the Lead Concierge and General Manager, handle front desk duties, process packages, registrations, and inquiries, and contribute to an atmosphere that blends hotel-style hospitality with