Lead Concierge — Luxury Hospitality Leader

Stratton Amenities; Atlanta (GA); On-site; USD 36,000 - 44,000; Part time

Job summary

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, seeks a dynamic Lead Concierge to join our team in Atlanta. The Lead Concierge/Supervisor will lead a dedicated team, acting as the primary liaison between the property manager and concierge staff, ensuring exceptional service to residents, guests, and prospects.

The ideal candidate will bring hospitality experience and leadership, with responsibilities including scheduling,

Qualifications

• Leadership and supervisory capabilities.
• Strong verbal and written communication.
• Proven guest service excellence.

Responsibilities

• Lead a team of concierge ambassadors and act as the liaison between property manager and concierge team.
• Ensure exceptional service for residents, guests, and clients.
• Manage schedules, payroll, and regular coaching sessions.
• Develop new SOPs to improve operations and accountability.

Skills

Leadership

Communication

Guest service

Training

Job description

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, seeks a dynamic Lead Concierge to join our team in Atlanta. The Lead Concierge/Supervisor will lead a dedicated team, acting as the primary liaison between the property manager and concierge staff, ensuring exceptional service to residents, guests, and prospects.

The ideal candidate will bring hospitality experience and leadership, with responsibilities including scheduling,