Luxury Ranch Guest Concierge

Alisal Properties; Solvang (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Free meals

Ranch service discounts

Health & 401(k) benefits

Job summary

Alisal Properties seeks an experienced Concierge for its luxury ranch and resort in Solvang, CA. The role handles guest inquiries via phone and email, curates itineraries, arranges amenities, and collaborates with Front Desk and Bell teams to ensure exceptional guest experiences.

Requirements include 2 years in hospitality customer service, computer literacy (Outlook, Microsoft Office, Teams, Excel), and a strong client-first attitude.

Qualifications

• 2 years of customer service experience in hospitality preferred.
• Computer literate with Outlook, Microsoft Office, Teams and Excel.
• Desire to establish outstanding, authentic, and memorable interactions with guests.
• Integrity, dependability, and adaptability.

Responsibilities

• Serve Ranch guests, group customers, and visitors via phone and email.
• Curate guests’ itineraries and organize amenities during their stay.
• Collaborate with Front Desk and Bell teams to meet guest needs.

Skills

Customer service

Multi-tasking

Attention to detail

Integrity

On-site work

Tools

Outlook

Microsoft Office

Teams

Excel

Job description

Alisal Properties seeks an experienced Concierge for its luxury ranch and resort in Solvang, CA. The role handles guest inquiries via phone and email, curates itineraries, arranges amenities, and collaborates with Front Desk and Bell teams to ensure exceptional guest experiences.

Requirements include 2 years in hospitality customer service, computer literacy (Outlook, Microsoft Office, Teams, Excel), and a strong client-first attitude.