Luxury Property Operations Coordinator

Powder Mountain; Eden (UT); Hybride; USD 40 000 - 60 000; Plein temps

Résumé du poste

Powder Mountain is seeking a Property Operations Coordinator to balance administrative tasks with on-site property duties in a hybrid role across our Powder Haven portfolio. You will support homeowner communications, reservations, arrivals/departures, and luxury service delivery.

Responsibilities include onboarding, housekeeping coordination, maintenance liaison, inventory tracking, and ensuring impeccable guest experiences in a fast-paced Wasatch environment.

Qualifications

• 2+ years in customer service, property management, or luxury hospitality.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication.
• Proficiency with Microsoft Office 365, Outlook, Google Suite.

Responsabilités

• Assist with homeowner communication, reservations, and service coordination.
• Coordinate arrivals/departures and property readiness.
• Coordinate and/or perform PHPM errands and deliveries, including groceries, mail, packages, homeowner items, and welcome baskets.
• Conduct prospect and member welcome home tours, providing a personalized, luxury experience.
• Maintain accurate homeowner inventory records, service histories, and operational data.
• Conduct pre-arrival inspections to ensure homes are clean, stocked, presented, and ready for guests and homeowners.
• Update the housekeeping board and track inspection results and needs.
• Input and track work orders, coordinating with Maintenance and following up on outstanding needs.
• Escort third-party vendors to properties and ensure PHPM procedures are followed.
• Provide snow shoveling coverage during winter as needed.

Connaissances

Customer service

Organization

Communication

Problem solving

Independent work

Outils

Microsoft Office 365

Outlook

Google Suite

Description du poste

Powder Mountain is seeking a Property Operations Coordinator to balance administrative tasks with on-site property duties in a hybrid role across our Powder Haven portfolio. You will support homeowner communications, reservations, arrivals/departures, and luxury service delivery.

Responsibilities include onboarding, housekeeping coordination, maintenance liaison, inventory tracking, and ensuring impeccable guest experiences in a fast-paced Wasatch environment.