Luxury Private Club Retail Concierge

Discovery Summerlin Management; Hawaii; On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Pay: $25/hr

Medical, Dental, Vision

401K

Paid Time Off

Holidays

Job summary

Makena Golf & Beach Club seeks a Retail Associate to manage shop operations and deliver exceptional service to members and guests. You will assist the Retail Manager in daily tasks, greet guests, process transactions, and drive sales while staying current with fashion trends in the region.

In this role, you will help merchandise displays, manage inventory, and uphold packaging standards. Flexibility for evenings, weekends, and holidays is required in a luxury private club setting.

Qualifications

• 1–3 years in retail operations and customer service preferred.
• At least 6 months in hospitality or customer service, preferably luxury.
• Experience with Point of Sale systems (Jonas or TEI preferred).
• Knowledge of Excel and Microsoft Office applications.
• Basic knowledge of golf/boutique/specialty retail in hospitality/private clubs.
• Attention to detail, quality and service.
• Ability to sell and build rapport with customers.

Responsibilities

• Provide exceptional service to members, guests and team members at all times.
• Use POS to record transactions and manage receipts.
• Drive sales by building member relationships and knowing current fashion trends.
• Merchandiser coordination for rotating displays and promotions.
• Conduct monthly inventory and communicate needs to Retail Merchandiser.
• Ensure shop is clean, organized, and properly presented.
• Assist in Member Services, Golf Operations and Special Events as needed.

Skills

Retail operations

Customer service

POS systems

Excel

Hospitality

Tools

Jonas POS

TEI POS

Job description

Makena Golf & Beach Club seeks a Retail Associate to manage shop operations and deliver exceptional service to members and guests. You will assist the Retail Manager in daily tasks, greet guests, process transactions, and drive sales while staying current with fashion trends in the region.

In this role, you will help merchandise displays, manage inventory, and uphold packaging standards. Flexibility for evenings, weekends, and holidays is required in a luxury private club setting.