Private Club Retail Associate — Member Experience

Discovery Land Company; Hawaii; On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Pay: $25/hr

Medical, Dental, Vision

401K

Paid Time Off

11 Holidays

Job summary

Makena Golf & Beach Club, operated by Discovery Land Company, seeks a Retail Associate to manage daily shop operations and deliver outstanding service to our members and guests on Maui. You will assist the Retail Manager, operate the POS, and help drive sales through product knowledge and presentation.

Join a private club environment, supporting gift-wrapping, inventory, events, and member experiences with a collaborative team. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• 1–3 years retail operations and customer service experience preferred.
• Hospitality or luxury service background is a plus.
• Knowledge of golf/boutique retail is advantageous.

Responsibilities

• Assist Retail Manager with day-to-day operations.
• Provide exceptional service to members and guests.
• Operate the point-of-sale system and record transactions.
• Drive sales through member relationships and product knowledge.
• Maintain store cleanliness and organization; rotate displays with Merchandiser.
• Manage inventory and support retail events and promotions.
• Open/close procedures and phone duties.
• Support Member Services, Golf Operations, and Special Events as needed.

Skills

Retail ops

Customer service

POS systems

Excel

Golf retail knowledge

Sales & rapport

Tools

Jonas/TEI

Job description

Makena Golf & Beach Club, operated by Discovery Land Company, seeks a Retail Associate to manage daily shop operations and deliver outstanding service to our members and guests on Maui. You will assist the Retail Manager, operate the POS, and help drive sales through product knowledge and presentation.

Join a private club environment, supporting gift-wrapping, inventory, events, and member experiences with a collaborative team. Flexibility for evenings, weekends, and holidays is required.