Luxury Retail Associate: Member Experience & Sales

Makena Golf & Beach Club; Hawaii; On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

$25/hr Pay

Medical, Dental, and Vision Benefits

401K Contribution

Paid Time off and 11 Paid Holidays

Job summary

Makena Golf & Beach Club is seeking a Retail Associate to manage the shop, greet members and guests, and deliver exceptional service. You will process transactions, build member relationships, and assist with merchandising and events in a private club setting.

The role requires strong communication, teamwork, and the ability to thrive in a luxury, hospitality-driven environment on Maui.

Qualifications

• Experience in retail operations and delivering high-level customer service in fast-paced settings.
• Comfort with POS systems and merchandise presentation.
• Strong communication and attention to detail in hospitality environments.

Responsibilities

• Greet guests and members, provide exceptional service, and anticipate needs.
• Record transactions using the POS system and drive sales through relationships.
• Monitor store cleanliness, merchandising, and stock levels.
• Assist with inventory reconciliation and special orders.
• Support events and partner with Merchandiser on displays.

Skills

Retail operations

Customer service

Hospitality experience

Sales experience

English communication

Teamwork

Attention to detail

Tools

Point of Sale Systems (Jonas or TEI)

Job description

Makena Golf & Beach Club is seeking a Retail Associate to manage the shop, greet members and guests, and deliver exceptional service. You will process transactions, build member relationships, and assist with merchandising and events in a private club setting.

The role requires strong communication, teamwork, and the ability to thrive in a luxury, hospitality-driven environment on Maui.