Luxury Pool & Beach Ambassador — Amenities Concierge

KW Property Management, LLC; Miami (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

KW Property Management & Consulting in Miami invites a friendly, service-oriented Amenity Ambassador to lead pool and beach operations at a luxury oceanfront community. You will greet residents and guests, maintain pristine amenity spaces, and deliver hospitality-driven service throughout shifts.

This role emphasizes teamwork, flexibility, and a proactive approach to guest comfort—handling towels, refreshment stations, and daily upkeep—while upholding community rules, responding to requests, and

Qualifications

• Previous hospitality, amenity, or customer service experience preferred.
• Luxury residential community, hotel, or resort experience is a plus.
• Strong interpersonal skills and attention to detail.
• Ability to multitask and collaborate effectively with others.
• High School Diploma or equivalent.

Responsibilities

• Welcome residents and guests with a warm, professional, and hospitality-driven approach.
• Prepare and maintain Pool & Beach areas, including lounge chairs, umbrellas, towels, and refreshment stations.
• Ensure amenity areas remain clean, organized, stocked, and presented to luxury standards.
• Provide attentive service, anticipate residents' needs, and address requests promptly.
• Assist with towel laundering and replenishment of supplies.
• Support cleanliness of Spa, Fitness Center, and other amenity areas as needed.
• Monitor equipment and report maintenance or safety hazards promptly.
• Promote compliance with Association Rules in a courteous manner.
• Assist with resident events and daily operational initiatives.
• Complete daily checklists and other duties assigned by management.

Skills

Detail oriented

Enthusiastic

Team player

Dedicated

Leader

Growth opportunities

Impactful

Education

High School Diploma

Job description

KW Property Management & Consulting in Miami invites a friendly, service-oriented Amenity Ambassador to lead pool and beach operations at a luxury oceanfront community. You will greet residents and guests, maintain pristine amenity spaces, and deliver hospitality-driven service throughout shifts.

This role emphasizes teamwork, flexibility, and a proactive approach to guest comfort—handling towels, refreshment stations, and daily upkeep—while upholding community rules, responding to requests, and