Luxury Pool & Beach Concierge | Amenities Ambassador

Kw-Property-Management-; Miami (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

KW Property Management & Consulting is seeking a dedicated Amenity Ambassador to join our luxury oceanfront community in Miami. You will focus on Pool & Beach operations, delivering exceptional hospitality and maintaining pristine amenity areas for residents and guests.

The role requires a service‑oriented mindset, ability to multitask, and teamwork with other departments. Previous hospitality or customer service experience is preferred; high school diploma or equivalent required, with flexible

Qualifications

• Previous hospitality, amenity, or customer service experience preferred.
• Experience in a luxury residential community, hotel, or resort is a plus.
• Strong interpersonal skills, attention to detail, and a can-do attitude.
• Ability to multitask, work independently, and collaborate with others.

Responsibilities

• Welcome residents and guests with a warm, professional, hospitality-driven approach.
• Prepare and maintain Pool & Beach areas, including lounge chairs, umbrellas, towels, and refreshment stations.
• Ensure amenity areas remain clean, organized, stocked, and presented to luxury standards.
• Provide attentive service, anticipate residents' needs, and address requests promptly.
• Assist with towel laundering, replenishment of supplies, and daily opening/closing procedures.
• Support cleanliness and organization of Spa, Fitness Center, and other common areas.
• Monitor equipment and report maintenance concerns or safety hazards promptly.
• Promote compliance with Association Rules in a courteous manner.
• Assist with resident events, special projects, and operational initiatives.

Skills

Hospitality experience

Customer service

Teamwork

Attention to detail

Multitasking

Independent work

Education

High School Diploma or equivalent

Job description

KW Property Management & Consulting is seeking a dedicated Amenity Ambassador to join our luxury oceanfront community in Miami. You will focus on Pool & Beach operations, delivering exceptional hospitality and maintaining pristine amenity areas for residents and guests.

The role requires a service‑oriented mindset, ability to multitask, and teamwork with other departments. Previous hospitality or customer service experience is preferred; high school diploma or equivalent required, with flexible