Luxury Amenities Attendant

KW PROPERTY MANAGEMENT AND CONSULTING; Miami (FL); On-site; USD 21,000 - 28,000; Part time

Job summary

KW Property Management and Consulting is seeking an Amenities Attendant to maintain a safe, clean aquatic and amenity area for residents and guests. You will greet residents, handle resident service requests, and support routine spa and pool operations in a luxury property setting.

Responsibilities include organizing towels, restocking supplies, assisting with events, and ensuring compliance with Association Rules while coordinating with supervisors and other staff to maintain a high standard of

Qualifications

• Prior experience in a related position.
• Experience at a luxury property, club or hotel is strongly preferred.
• The ability to work in a busy, luxury, and fast-paced environment.
• The ability to convey a positive and “can-do” attitude at all times, including during high-stressful situations.
• Ability to communicate effectively with other staff.
• Must be able to work well with others as the role will require cooperation from other team members.
• High School Diploma or Equivalent.
• Ability to organize and prioritize.

Responsibilities

• Welcome and greet residents.
• Answer phones and schedule services for residents.
• Maintain inventory of spa supplies, organize and report when additional supplies are needed.
• Ensure that the pool vendor is properly cleaning the jacuzzi in both men and women spa areas.
• Ensure that massage rooms are clean and prepared before and after usage.
• Determine improvements to spa areas and share suggestions with management.
• Wash, dry, fold, and prepare towels for use. Make sure towels are set our timely and picked up regularly so that there are no messes left in the spa or pool areas.
• Prepare iced fruit water every morning, and ensure that ice and water are replenished as needed.
• Maintain the gym areas organized. Rack weights, place equipment where it needs to be, dispose of trash.
• Clean machines regularly and ensure that they are deep cleaned by helping staff do so biweekly.
• Ensure all gym mirrors are clean at all times.
• Report any damages to equipment to the gym equipment company and schedule their repairs immediately.
• Assist in efforts to improve the services at the amenities level, special events and special projects.
• Prepare fruit water and towel service display at the pool area every Saturday and Sunday morning no later than 9:30am. Replenish fruit water and towels regularly throughout the day, and pick up used towels to wash upon same visit.
• Assist in organizing the pool chairs as needed.
• Ensuring residents are complying with Association Rules and Regulations;
• Report any malfunction immediately to Supervisor;
• Remove trash from garbage bins in bathrooms and pool deck as needed;
• Complete daily check list of groundskeeping items of the pool deck, resident room, theatre room, etc.
• Assist other departments as time allows on projects and duties as assigned.

Skills

Related experience

Luxury property

Teamwork

Communication skills

Education

High School Diploma or Equivalent

Job description

KW Property Management and Consulting is seeking an Amenities Attendant to maintain a safe, clean aquatic and amenity area for residents and guests. You will greet residents, handle resident service requests, and support routine spa and pool operations in a luxury property setting.

Responsibilities include organizing towels, restocking supplies, assisting with events, and ensuring compliance with Association Rules while coordinating with supervisors and other staff to maintain a high standard of