Luxury Pool & Beach Concierge

KW PROPERTY MANAGEMENT AND CONSULTING; Miami (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

KW Property Management & Consulting seeks an Amenity Ambassador for a premier oceanfront luxury community in Miami. You will deliver exceptional hospitality, maintain pool and beach areas, and create a welcoming experience for residents and guests.

In this on-site, non-exempt hourly role, you will keep spaces pristine, anticipate needs, assist with towel services, and support Spa and Fitness areas as needed. A High School Diploma and strong communication skills are required.

Qualifications

• Previous hospitality, amenity, or customer service experience preferred.
• Experience in a luxury residential community, hotel, or resort is a plus.
• English communication skills required.
• Strong interpersonal skills and a positive, can-do attitude.
• Able to multitask, work independently and with others.
• High School Diploma or equivalent.

Responsibilities

• Welcome residents and guests warmly and professionally.
• Prepare and maintain pool and beach areas and refreshment stations.
• Keep amenity areas clean, stocked, and presented to luxury standards.
• Provide attentive service and promptly address requests.
• Assist with towel laundering and daily opening/closing procedures.
• Support Spa, Fitness Center and common areas as needed.
• Monitor equipment and report maintenance or safety concerns.
• Promote association rules in a courteous manner.
• Assist with resident events and operational initiatives.
• Complete daily checklists and other duties as assigned.

Skills

Hospitality experience

Customer service

English proficiency

Interpersonal skills

Multitasking

Team collaboration

Education

High School Diploma

Job description

KW Property Management & Consulting seeks an Amenity Ambassador for a premier oceanfront luxury community in Miami. You will deliver exceptional hospitality, maintain pool and beach areas, and create a welcoming experience for residents and guests.

In this on-site, non-exempt hourly role, you will keep spaces pristine, anticipate needs, assist with towel services, and support Spa and Fitness areas as needed. A High School Diploma and strong communication skills are required.