Luxury Pet Care CSR & Brand Ambassador | Flexible Schedule

K9 Resorts; Cherry Hill Township (NJ); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k) with company participation

Health, dental, and vision benefits

Flexible scheduling

Training & development programs

Employee discounts and perks

Job summary

K9 Resorts in Cherry Hill Township, NJ is seeking a Customer Service Representative to deliver exceptional service and manage guest experiences. This role requires a passion for dogs and superb communication skills, ensuring clarity during interactions.

The ideal candidate will excel in a fast-paced setting, promoting pet care services and maintaining high standards. Competitive benefits and flexible scheduling are offered to support our team members in delivering premium care.

Qualifications

• Passion for dogs and understanding of pet parent expectations.
• Strong sales mindset with confidence in closing and upselling services.
• Excellent communication and multitasking skills.

Responsibilities

• Deliver 5-Star service at every interaction.
• Convert inquiries into reservations and tours into enrollments.
• Monitor pet health and behavior, escalating concerns immediately.

Skills

Sales mindset

Excellent communication

Multitasking skills

Tech-comfortable

Tools

POS systems

Microsoft Office

Job description

K9 Resorts in Cherry Hill Township, NJ is seeking a Customer Service Representative to deliver exceptional service and manage guest experiences. This role requires a passion for dogs and superb communication skills, ensuring clarity during interactions.

The ideal candidate will excel in a fast-paced setting, promoting pet care services and maintaining high standards. Competitive benefits and flexible scheduling are offered to support our team members in delivering premium care.