Luxury Owner Concierge - Elite Private Aviation & Travel

Flexjet LLC; Cleveland (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

A private aviation company in Cleveland is seeking an Owner Concierge to deliver exceptional, personalized service for high-net-worth clients. The role includes trip coordination, managing client preferences, and maintaining high standards of luxury service. Ideal candidates have a background in luxury hospitality or aviation and possess excellent communication and multitasking skills. Flexjet offers a fast-paced, high-touch environment with a commitment to service excellence.

Qualifications

• Prior experience serving VIP or high-net-worth clients required.
• Experience with concierge-level client service preferred.
• Ability to anticipate needs and multitask in a fast-paced environment.

Responsibilities

• Serve as the dedicated point of contact for Flexjet Owners.
• Oversee end-to-end trip coordination and maintain Owner profiles.
• Manage and resolve last-minute changes and communicate proactively.

Skills

Impeccable communication skills

Strong attention to detail

Composed under pressure

Collaborative and adaptable

Education

Associate's degree in luxury hospitality or equivalent

2-4 years in private aviation or luxury hospitality

Tools

Microsoft Office Suite

High-end CRM systems

Job description

A private aviation company in Cleveland is seeking an Owner Concierge to deliver exceptional, personalized service for high-net-worth clients. The role includes trip coordination, managing client preferences, and maintaining high standards of luxury service. Ideal candidates have a background in luxury hospitality or aviation and possess excellent communication and multitasking skills. Flexjet offers a fast-paced, high-touch environment with a commitment to service excellence.