Luxury Overnight Front Desk & Night Auditor

The Lodge Club; Sawgrass (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Vacation pay

Medical, dental, vision, and life

Short-term and long-term disability

401(k)

Job summary

The Lodge & Club at Ponte Vedra Beach is seeking an Overnight Guest Service Agent to support front office operations of our luxury beachfront resort, combining attentive guest service with nightly audit responsibilities.

Schedule is 11:00 PM–7:00 AM; weekends and holidays required. Responsibilities include front desk operations, nightly audits, payments, records, and guest assistance with reservations, dining, and transportation.

Qualifications

• Previous front desk, hospitality, or accounting experience preferred.
• Excellent communication and guest service skills.
• Strong attention to detail and organizational skills.
• Ability to work independently, prioritize tasks, and confidently manage overnight responsibilities.
• Comfortable using computer systems, processing payments, and completing financial reconciliations.

Responsibilities

• Serve as an overnight ambassador of The Lodge & Club, providing a welcoming and attentive experience for all guests.
• Manage overnight front desk operations, including guest check-ins, check-outs, and requests.
• Perform nightly audit procedures, balancing and reconciling daily financial transactions.
• Process guest payments in accordance with established resort procedures.
• Maintain accurate system records, reports, and documentation.
• Assist guests with reservations, dining arrangements, transportation, and local recommendations.
• Coordinate with resort departments to ensure timely and seamless service.
• Respond promptly and professionally to guest inquiries and concerns.
• Maintain awareness of safety and security concerns and follow established procedures during overnight operations.

Skills

Front desk

Guest service

Detail orientation

Overnight shift

Independent work

Payment processing

Job description

The Lodge & Club at Ponte Vedra Beach is seeking an Overnight Guest Service Agent to support front office operations of our luxury beachfront resort, combining attentive guest service with nightly audit responsibilities.

Schedule is 11:00 PM–7:00 AM; weekends and holidays required. Responsibilities include front desk operations, nightly audits, payments, records, and guest assistance with reservations, dining, and transportation.