Overnight Front Desk & Night Audit Specialist

The Lodge Club; Ponte Vedra Beach (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Vacation pay

Medical insurance

401(k)

Dental insurance

Job summary

The Lodge & Club at Ponte Vedra Beach is looking for a detail-oriented Overnight Guest Service Agent to enhance our luxury beachfront resort experience. This role focuses on exceptional guest service paired with nightly audit responsibilities, ensuring a seamless stay for all guests.

You will manage front desk operations, handle guest check-ins and payments, and maintain accurate financial records during overnight hours.

Qualifications

• Previous front desk, hospitality, or accounting experience preferred.
• Excellent communication and guest service skills.
• Strong attention to detail and organizational skills.
• Ability to work independently and prioritize tasks.

Responsibilities

• Serve as an overnight ambassador providing a welcoming experience.
• Manage overnight front desk operations: check-ins, check-outs.
• Perform nightly audit procedures: balance daily financial transactions.
• Process guest payments following established resort procedures.
• Assist guests with reservations and local recommendations.
• Respond promptly to guest inquiries and concerns.

Skills

Guest service skills

Attention to detail

Communication skills

Organizational skills

Computer skills

Job description

The Lodge & Club at Ponte Vedra Beach is looking for a detail-oriented Overnight Guest Service Agent to enhance our luxury beachfront resort experience. This role focuses on exceptional guest service paired with nightly audit responsibilities, ensuring a seamless stay for all guests.

You will manage front desk operations, handle guest check-ins and payments, and maintain accurate financial records during overnight hours.