Front Desk Agent

The Lodge Club

Ponte Vedra Beach (FL)

On-site

USD 27,000 - 38,000

Full time

4 days ago
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Benefits offered by this job

Paid Vacation/Holiday/Sick
Medical/Dental/Vision/STD/LTD/Life
Drug Free Workplace - EOE

Job summary

The Lodge & Club at Ponte Vedra Beach is seeking team members with a great attitude to join our resort staff. This position focuses on delivering high-quality guest service, checking in and out guests, and supporting daily front desk operations in a busy, beachside environment.

We value strong organizational and time-management skills, the ability to work independently or as part of a team, and a neat grooming standard.

Qualifications

  • Experience in guest-oriented roles or hospitality preferred.
  • Ability to operate a front desk check-in/out process with accuracy.
  • Proficient computer skills and familiarity with basic hotel software.
  • Strong time-management and organizational abilities.
  • Excellent interpersonal skills and professional appearance.
  • Ability to work independently and as part of a team.

Responsibilities

  • Check in/out guests and provide high-quality guest service; support front desk operations and resolve guest inquiries with a courteous approach.

Skills

Customer service
Check-in/out
Computer skills
Time management
People skills
Independent work
Grooming standards

Tools

POS system
Hotel software
Cashier tools

Job description

What is the #1 trait of our staff members? A great attitude!

Staff at The Lodge & Club enjoy a safe and beautiful working environment, various resort privileges, and an assortment of other benefits! We are looking for qualified candidates with a great attitude to join our staff! Team members at The Lodge & Club are enthusiastic, respectful, enjoy working hard and having fun.

The Lodge & Club at Ponte Vedra Beach is one of the top places to work on the beach in Northeast Florida, so come join our extraordinary team and see why!

Applications are carefully reviewed and qualified candidates are forwarded to the appropriate hiring manager for consideration.

Responsibilities for this Position
  • Previous customer service skills or hotel/resort experience preferred, check in/out guests and provide high quality guest service. Computer skills and general cashiering/ concierge duties, as well as problem-solving skills. Strong organizational and time management skills.
Requirements
  • Requires strong organizational skills.
  • Must be able to work independently.
  • Able to be on your feet for long periods of time.
  • Excellent people skills.
  • Must meet grooming standards.
  • Meet/exceed customer expectations.
  • Computer experience required.
  • Must meet or exceed the team expectations.
Hours

Flexible schedule from 7AM to 11PM, Weekdays, Weekends, Holidays

Full-Time

Benefits

Paid Vacation/Holiday/Sick

Medical/Dental/Vision/STD/LTD/Life

Drug Free Workplace - EOE

Source: Hospitality Online

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