Luxury Outlet Sales Leader

RH; Oxnard (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

RH is seeking an Outlet Sales Leader in Oxnard, California, to lead a dedicated sales team focused on delivering extraordinary customer experiences. The ideal candidate will possess at least 2 years of retail leadership experience, specifically in home furnishings, and will be responsible for driving sales performance, ensuring customer satisfaction, and maintaining high brand standards.

This role involves training team members, managing sales strategies, and fostering strong customer relationships.

Qualifications

• 2+ years of leadership experience in retail, preferably in home furnishings.
• Demonstrated history of exceeding sales targets through exceptional leadership.
• Proficiency with Mac operating systems, Microsoft Office, and Google applications.
• Flexibility to work a dynamic schedule across all operational hours.

Responsibilities

• Drive sales performance by setting clear goals and monitoring KPIs.
• Ensure all Team Members are trained in product knowledge and selling techniques.
• Implement ticketing, price changes, and scheduled markdowns per company standards.
• Build and maintain client outreach lists to drive repeat business.
• Maintain brand standards in merchandise presentation and customer interactions.
• Partner with teams to ensure coordination of sales and customer service.
• Ensure compliance with safety and visual merchandising standards.

Skills

Leadership

Sales performance

Customer engagement

Retail experience

Proficiency with Mac OS and Microsoft Office

Job description

RH is seeking an Outlet Sales Leader in Oxnard, California, to lead a dedicated sales team focused on delivering extraordinary customer experiences. The ideal candidate will possess at least 2 years of retail leadership experience, specifically in home furnishings, and will be responsible for driving sales performance, ensuring customer satisfaction, and maintaining high brand standards.

This role involves training team members, managing sales strategies, and fostering strong customer relationships.