Luxury Optical Specialist and Client Experience Leader

Certification TOGAF; Spokane Valley (WA); On-site; USD 46,000 - 71,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

Vision Associates, part of EssilorLuxottica, seeks a Licensed Optician to lead luxury retail stores by building a strong client following and delivering an exceptional customer experience. You will ensure optical quality controls, guide frame selections, and maintain accuracy in measurements and fittings.

The role requires a state license, high school diploma, and 2+ years in luxury sales. Flexibility for evenings and weekends is expected, with benefits and a total rewards package.

Qualifications

• 2+ years of sales experience in luxury service industry.
• Knowledge of current optical theory and practices.
• Strong written and verbal communication skills.
• Strong interpersonal skills.
• Computer skills.
• Flexibility to work non-traditional hours including evenings and weekends.

Responsibilities

• Maintains extremely high standards of sales and service.
• Meets and exceeds client service and sales standards by delivering an exceptional experience.
• Connects and develops strong relationships with customers to build a client following.
• Guides customers in selecting frames and lenses suited for lifestyle, RX, and price needs.
• Ensures finished eyewear meets luxury retail standards of accuracy.
• Stays current on product knowledge and fashion trends to drive sales.
• Maintains presentation standards on the sales floor and back office.
• Maintains inventory controls.
• Trains and mentors Managers and Associates.
• Supports set-up and execution of events.
• Exemplifies Luxottica Retail values; leads by example.

Skills

Sales experience

Luxury retail

Optical theory

Communication skills

Interpersonal skills

Computer skills

Education

High School Diploma

Optician licensure

Job description

Vision Associates, part of EssilorLuxottica, seeks a Licensed Optician to lead luxury retail stores by building a strong client following and delivering an exceptional customer experience. You will ensure optical quality controls, guide frame selections, and maintain accuracy in measurements and fittings.

The role requires a state license, high school diploma, and 2+ years in luxury sales. Flexibility for evenings and weekends is expected, with benefits and a total rewards package.