Lead Optician & Eyewear Experience Specialist

EssilorLuxottica; O’Fallon (MO); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

Vision Associates, part of EssilorLuxottica, is seeking an Optician to create exceptional value for customers by guiding them through our selling model and ensuring delightful service. You will develop optical skills within the team and foster a learning environment.

The role emphasizes customer engagement, accuracy in eyewear fitting, and using technology to enhance the shopping experience. Opportunities for growth and a comprehensive benefits package are provided.

Qualifications

• State licensure and/or ABO Certification in non-licensed states.
• High School Diploma or equivalent.
• Knowledge of current optical theory and merchandise.
• Knowledge of Inventory management systems.
• Strong communicator and listener.
• Awareness of current fashion trends.
• Sales skills - ability to use and carry an IPAD / tablet.
• Comfortable with use of technology to engage patients, customers and associates.

Responsibilities

• Conveys a commitment to providing unsurpassed Customer Service by performing the Sales and Service Process steps.
• Engage patients, customers and associates with our technology to support experiences.
• Lead in location that sets the tone for customer service.
• Serve as a center of excellence for optical acumen.
• Anticipate problems and develop long-term solutions beyond symptoms.

Skills

Excellent customer service

Strong communication

Knowledge of optical theory

Comfortable with modern technology

Education

ABO Certification

High School Diploma or equivalent

Tools

IPAD/tablet

Inventory management systems

Job description

Vision Associates, part of EssilorLuxottica, is seeking an Optician to create exceptional value for customers by guiding them through our selling model and ensuring delightful service. You will develop optical skills within the team and foster a learning environment.

The role emphasizes customer engagement, accuracy in eyewear fitting, and using technology to enhance the shopping experience. Opportunities for growth and a comprehensive benefits package are provided.