Luxury Eyewear Sales Specialist

EssilorLuxottica; Ontario (CA); Sur place; USD 23 000 - 35 000; Plein temps

Avantages offerts par ce poste

Health care

Retirement plan

Paid time off

Employee discounts

Résumé du poste

EssilorLuxottica is seeking a Retail Sales Associate to deliver exceptional customer service and drive sales for eyewear products. You will develop product knowledge, build client relationships, and execute in-store and omnichannel support to meet targets.

Role requires 2+ years in luxury retail, strong communication, reliability, and flexibility for evenings, weekends, and holidays. Physical ability to stand long hours and lift up to 25 pounds is expected.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in retail sales, preferably in the eyewear and/or luxury retail industry.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
• Must be punctual and reliable. Timeliness and dependability are essential.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong organizational skills and attention to detail, with the ability to multi-task in a fast-paced environment.
• Demonstrated ability to achieve sales targets and exceed customer expectations.
• A team-player who is collaborative with others, is adaptable, supportive, respectful and open to feedback.
• Is a natural problem-solver and analytical thinker, possesses the ability to identify issues, evaluate solutions and implement effective strategies to overcome challenges. Navigates through workload pressure with ease.

Responsabilités

• Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.
• Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required.
• Displays in-depth knowledge of the Brand, warranties and optical add-on features offered to all customers.
• Build and maintain relationships with clients, ensuring that their needs are met both in-store and through follow-up communication.
• Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
• Assist with minor adjustments and repairs.
• Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
• Provides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in-store services.
• Understands and adheres to all brand policies and procedures.
• Perform other miscellaneous duties as assigned by management.

Description du poste

EssilorLuxottica is seeking a Retail Sales Associate to deliver exceptional customer service and drive sales for eyewear products. You will develop product knowledge, build client relationships, and execute in-store and omnichannel support to meet targets.

Role requires 2+ years in luxury retail, strong communication, reliability, and flexibility for evenings, weekends, and holidays. Physical ability to stand long hours and lift up to 25 pounds is expected.