Luxury Menswear Client Concierge & Stylist

dunhill; New York (NY); On-site; USD 32,000 - 39,000; Full time

Job summary

Dunhill on Madison Avenue seeks a Client Advisor/MTM Specialist to be the face of the Maison, delivering personalized luxury service and transforming visitors into loyal clients.

You will provide expert wardrobe styling, manage client appointments, and build long-term relationships through discreet, high-touch clientelling.

The role collaborates with the Boutique Director and team to meet sales targets, uphold heritage standards, and contribute to the flagship's worldwide reputation.

Qualifications

• Experience in luxury retail or high-end fashion is required.
• Proven track record in achieving sales targets.
• Strong clientelling skills and relationship-building.
• Passion for luxury menswear and heritage brands.
• Able to work evenings, weekends, and holidays.

Responsibilities

• Deliver personalized luxury service to every client.
• Advise on wardrobe and lifestyle styling.
• Drive sales on the shop floor and meet boutique targets.
• Manage client appointments and maintain client profiles.
• Maintain boutique standards and collaborate with the team.

Skills

Clienteling

Luxury retail experience

Menswear styling

CRM tools

POS systems

Excellent communication

Discretion and professionalism

Education

High school diploma or equivalent

Bachelor's degree in Fashion, Marketing, Business, or related field (preferred)

Tools

POS systems

CRM tools

CRM platforms

Job description

Dunhill on Madison Avenue seeks a Client Advisor/MTM Specialist to be the face of the Maison, delivering personalized luxury service and transforming visitors into loyal clients.

You will provide expert wardrobe styling, manage client appointments, and build long-term relationships through discreet, high-touch clientelling.

The role collaborates with the Boutique Director and team to meet sales targets, uphold heritage standards, and contribute to the flagship's worldwide reputation.