Luxury Medical Spa Concierge & Scheduling Specialist

Aya; Decatur (GA); On-site; USD 42,000 - 52,000; Full time

Job summary

AYA Skin in the United States seeks an Aesthetic Associate to create a luxury client experience, manage inquiries, and efficiently schedule providers. You will convert leads into appointments, greet clients warmly, and help sustain a high-end spa environment.

The role emphasizes strong communication, client interaction, and the ability to thrive in a fast-paced medical spa setting while contributing to marketing campaigns and patient care workflows.

Qualifications

• Education: High school diploma or equivalent; Bachelor’s or Associates degree preferred.
• Experience: 2+ years in sales/host in a client-facing high-touch service or sales role in luxury/medical spa settings.
• Proven track record of delivering exceptional service and meeting goals.

Responsibilities

• Host and welcome clients with a refined first impression.
• Manage check-in/check-out, paperwork, payments, and follow-up appointments.
• Answer inquiries, address questions, and offer solutions proactively.
• Maintain a clean, inviting reception space reflecting elevated standards.
• Build lasting client relationships through personalized interactions and follow-ups.

Skills

Exceptional communication

Relationship-driven sales

Customer service

Time management

Tech-savvy

Education

High school diploma

Bachelor's or Associate degree preferred

Tools

Practice management software

Job description

AYA Skin in the United States seeks an Aesthetic Associate to create a luxury client experience, manage inquiries, and efficiently schedule providers. You will convert leads into appointments, greet clients warmly, and help sustain a high-end spa environment.

The role emphasizes strong communication, client interaction, and the ability to thrive in a fast-paced medical spa setting while contributing to marketing campaigns and patient care workflows.