Landscape Maintenance Account Manager

Frey Consulting Group; Sterling (VA); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Company vehicle provided

Health insurance

401(k) retirement plan with employer

Paid Time Off (PTO) and holidays

Flexible scheduling

Professional development support

Job summary

Frey Consulting Group in Sterling, VA seeks a Landscape Maintenance Account Manager to act as the primary liaison between design-build teams and homeowners, ensuring high-end landscapes are maintained and enhanced over time. The role aims to drive client satisfaction, manage property care contracts, and identify outdoor living upgrade opportunities.

Based in Sterling, VA, the firm specializes in resort-inspired pools, masonry, and customized landscape architecture for properties across Northern

Qualifications

• Bachelor’s degree in Horticulture, Landscape Management, Business, or related field (or equivalent hands‑on industry experience).
• Proven experience in landscape account management for luxury residential or high‑end commercial markets.
• Strong botanical knowledge, regional plant identification, pest management, turf care, and landscape preservation best practices.
• Exceptional interpersonal and communication skills with a track record of relationships with discerning clients.
• Proficiency in landscape management software, CRM platforms, and standard estimating tools.
• Valid driver’s license with ability to visit sites in the Washington, DC metro area.

Responsibilities

• Serve as the main point of contact for a portfolio of luxury residential clients and respond to maintenance inquiries.
• Manage and renew annual landscape maintenance contracts and identify opportunities for enhancements.
• Collaborate with landscape architects, masonry experts, and installation crews for seamless transitions to maintenance.
• Conduct regular site visits to monitor plant health, turf, hardscaping, and overall aesthetics.
• Prepare, present, and close enhancement proposals and service estimates for existing clients.
• Coordinate scheduling and quality control with field supervisors to meet luxury standards.

Skills

Account management

Client relationship building

Horticulture knowledge

Interpersonal communication

Project coordination

Education

Bachelor's degree in Horticulture/ Landscape Management/ Business or related field

Tools

Landscape management software

CRM platforms

Estimating tools

Job description

This Landscape Maintenance Account Manager role serves as the primary liaison between the design-build team and homeowners, ensuring that high-end residential landscapes are meticulously maintained and enhanced over time. The primary objective is to drive client satisfaction, manage property care contracts, and proactively identify opportunities for outdoor living upgrades. The ideal candidate will oversee elite outdoor environments and ensure every property meets unparalleled standards of quality.

Based in Sterling, VA, this premier luxury outdoor design-build firm specializes in resort-inspired pools, masonry, and highly customized landscape architecture for properties across Northern Virginia, Maryland, and Washington, DC. Recognized for award-winning craftsmanship and concierge-level service, the company seamlessly integrates design and construction to create extraordinary outdoor havens. This is an exceptional and stable environment for professionals who take pride in delivering long-term, high-touch property care for an exclusive clientele.

Responsibilities

• Serve as the main point of contact for a portfolio of luxury residential clients, ensuring complete satisfaction and rapid response to ongoing maintenance inquiries.
• Manage and renew annual landscape maintenance contracts while actively identifying opportunities for property enhancements, seasonal color programs, and specialized care plans.
• Collaborate closely with landscape architects, masonry experts, and installation crews to ensure a seamless transition from the initial construction phase to long-term property maintenance.
• Conduct regular site visits to monitor plant health, turf conditions, hardscaping, and overall property aesthetics, addressing any issues proactively.
• Prepare, present, and close enhancement proposals and service estimates for existing clients.
• Coordinate scheduling and quality control with field supervisors and maintenance crews to guarantee all work meets rigorous luxury standards.

Requirements

• Bachelor’s degree in Horticulture, Landscape Management, Business, or a related field (or equivalent hands‑on industry experience).
• Proven experience in landscape account management, specifically tailored to the luxury residential or high‑end commercial market.
• Strong botanical knowledge, including regional plant identification, pest management, turf care, and best practices in landscape preservation.
• Exceptional interpersonal and communication skills, with a proven track record of building lasting relationships with discerning clients.
• Proficiency in landscape management software, CRM platforms, and standard estimating tools.
• Valid driver’s license and the ability to conduct frequent local site visits throughout the Washington, DC metro area.
• Base salary starting at $90,000 commensurate with experience
• Commission structure tied to account growth and enhancement sales
• Company vehicle provided
• Health insurance
• 401(k) retirement plan with employer match
• Paid Time Off (PTO) and paid holidays
• Flexible scheduling and support for continued professional development