Luxury Key Account Manager — Niche & Prestige Brands

Brobston Group; New York (NY); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Competitive compensation & benefits

International company with growth"

Learning and development opportunities

Entrepreneurial culture

Job summary

Puig is seeking a Key Account Manager (KAM) for the US market to drive growth and manage strategic retailer relationships across Exemplar Luxury Group, Holt Renfrew, and Independent Accounts. The role focuses on Niche brands like BYREDO, Dries Van Noten, Penhaligon's, Christian Louboutin Beauty, and L'Artisan Parfumeur, with Nordstrom collaboration across the broader Puig portfolio.

You will lead account planning, cross-functional coordination, and flawless execution across multiple retailers in

Qualifications

• Bachelor’s degree in business, marketing, or related field.
• 5+ years of experience in Sales, Planning, or Key Account Management within luxury beauty, fashion, or consumer retail.
• Experience managing luxury department store, specialty retail, and/or independent account businesses; established retailer relationships a plus.
• Experience working across Niche and Prestige beauty portfolios with selective distribution and luxury brand positioning.
• Strong commercial acumen and understanding of retail dynamics, forecasting, inventory, consumer behavior, and the competitive landscape.
• Exceptional relationship-building, negotiation, communication, and presentation skills across retailer, field, cross-functional, and senior leadership audiences.
• Analytical and action-oriented mindset, translating insights into clear recommendations.
• Highly organized with ability to manage multiple retailers, brands, launches, events, and priorities in a fast-paced environment.
• Proficiency in MS Office, particularly Excel, PowerPoint, and Word.

Responsibilities

• Serve as the primary day-to-day commercial contact for Exemplar Luxury Group, Holt Renfrew, and Independent Accounts.
• Develop and execute account‑specific strategies, annual business plans, and joint priorities.
• Maintain deep understanding of each retailer’s business model, customer, and dynamics to identify growth opportunities.
• Lead the Niche portfolio across owned accounts with BYREDO, Dries Van Noten, Penhaligon’s, Christian Louboutin Beauty, and L'Artisan Parfumeur.
• Support Nordstrom across Puig portfolio with event planning and execution.
• Analyze sales, inventory, distribution, and market trends to identify opportunities and risks.
• Partner on annual forecasts, investment recommendations, and KPI reviews.
• Collaborate cross-functionally to deliver launches, events, promotions, and retailer programs.
• Own operational follow-through for forecasts, assortments, orders, inventory flow, and launch readiness.
• Drive elevated in-store presence and luxury execution through space, placement, and standards.
• Support buyer negotiations on assortment, pricing, promotions, and product placement.
• Monitor performance and communicate progress to leadership with clear recaps and trackers.

Skills

Luxury retail experience

Relationship building

Negotiation

Analytical thinking

Organization & prioritization

Cross-functional collaboration

Communication & presentation

Retail forecasting

Executive stakeholder management

MS Office (Excel, PowerPoint, Word)

Education

Bachelor’s degree in business or marketing

Tools

Excel

PowerPoint

Word

Job description

Puig is seeking a Key Account Manager (KAM) for the US market to drive growth and manage strategic retailer relationships across Exemplar Luxury Group, Holt Renfrew, and Independent Accounts. The role focuses on Niche brands like BYREDO, Dries Van Noten, Penhaligon's, Christian Louboutin Beauty, and L'Artisan Parfumeur, with Nordstrom collaboration across the broader Puig portfolio.

You will lead account planning, cross-functional coordination, and flawless execution across multiple retailers in