Luxury Jewelry & Watch Sales Supervisor

Hermès Paris; New York (NY); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Commission and bonus incentives

Medical, Dental, Vision

Life Insurance and Disability

Paid time off (vacation, holidays, and

Parental leave and transition time

401(k) and Roth plan

Flexible spending / wellness benefits

Product discount

Wellness resources

Job summary

Hermès Paris seeks a Selling Supervisor for its Madison flagship to lead a luxury client experience and meet sales targets. You will coordinate selling floor activity, support merchandise flow, and uphold asset protection standards in a fast-paced environment.

Ideal candidates have 2+ years in selling or supervisory roles in luxury retail, superb communication, and the ability to multitask while delivering impeccable service to discerning clients in New York.

Qualifications

• 2+ years of selling and/or supervisory experience.
• Experience in a luxury environment preferred.
• Strong relationship development and impeccable communication skills.
• Even-tempered with ability to multi-task.
• Self-starter and able to work independently while balancing collaboration with a team.
• Strong organizational skills.
• Open availability to accommodate needs of the business.
• Ability to lift between 0-25 lbs. without assistance.

Responsibilities

• Achieve selling and customer service objectives within the boutique.
• Organize workstation and selling floor per guidelines; stock and replenish merchandise.
• Handle POS transactions, CRM data, receipts, and after-sales support.
• Assist with inventory preparation and asset protection procedures.

Skills

Sales

Customer service

Team collaboration

Open availability

Organizational skills

Tools

POS systems

CRM software

Job description

Hermès Paris seeks a Selling Supervisor for its Madison flagship to lead a luxury client experience and meet sales targets. You will coordinate selling floor activity, support merchandise flow, and uphold asset protection standards in a fast-paced environment.

Ideal candidates have 2+ years in selling or supervisory roles in luxury retail, superb communication, and the ability to multitask while delivering impeccable service to discerning clients in New York.