Luxury Jewelry Visual Merchandising Lead

Ana Luisa; Indianapolis (IN); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

Employee Discount

Welcome Gift

Job summary

Ana Luisa is seeking a Floor Lead, Merchandising to elevate the in-store experience at Keystone Mall in Indianapolis. You will lead with presence on the sales floor, shape the client journey, and ensure displays reflect the brand’s elevated aesthetic.

The role requires retail leadership in luxury environments, strong client service standards, and proficiency with Shopify and Google Workspace; compensation is $23–$25/hour with benefits.

Qualifications

• Experience leading retail teams, preferably in jewelry or luxury.
• Strong client experience and service standards.
• Brand-driven mindset with polished communication.

Responsibilities

• Embody and set the standard for a refined, intuitive client experience.
• Lead with presence on the sales floor, inspiring the team to exceed performance goals while delivering exceptional service.
• Translate KPIs and business objectives into clear, actionable direction for the team.
• Curate thoughtful product recommendations that reflect both client individuality and brand sensibility.
• Cultivate enduring client relationships through a bespoke, high-touch approach.
• Partner with leadership to host and execute elevated in-store events that strengthen brand affinity and community.
• Act as a voice of the client, offering insights that inform and refine the overall experience.
• Deliver signature services, including custom and permanent jewelry, with precision and artistry.
• Own the execution of all in-store merchandising, creating a visually cohesive and compelling environment aligned with brand direction.
• Lead floorset installations with meticulous attention to detail and timing.
• Elevate team understanding of product storytelling, styling, and new collections.
• Ensure operational rigor through accurate inventory management, shipment oversight, and seamless daily execution.

Skills

Retail Leadership

Client Experience

Brand Awareness

Communication

Shopify

Google Workspace

Flexibility

Tools

Shopify

Google Workspace

Job description

Ana Luisa is seeking a Floor Lead, Merchandising to elevate the in-store experience at Keystone Mall in Indianapolis. You will lead with presence on the sales floor, shape the client journey, and ensure displays reflect the brand’s elevated aesthetic.

The role requires retail leadership in luxury environments, strong client service standards, and proficiency with Shopify and Google Workspace; compensation is $23–$25/hour with benefits.