Luxury Jewelry Visual Merchandising Lead

Ana Luisa; King of Prussia (PA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and floating holidays

Employee discount

Welcome gift

Job summary

Ana Luisa is seeking a poised Floor Lead, Merchandising to elevate the in-store experience at our King of Prussia location. This role partners with store leadership to shape client journeys, merchandising, and service standards in line with the brand's elevated aesthetic.

You will lead on the sales floor, guide the team to meet performance goals, host high‑touch client events, and ensure flawless visuals and operations from receiving to display.

Qualifications

• Experience in retail leadership, ideally jewelry or luxury environments.
• Nuanced understanding of client experience and elevated service standards.
• Strong commercial acumen paired with a brand-led mindset.
• Polished communication and leadership presence.
• Familiarity with Shopify and Google Workspace.
• Flexibility to support the needs of the business.

Responsibilities

• Embody and set the standard for a refined, intuitive, and deeply personalized client experience.
• Lead with presence on the sales floor, inspiring the team to exceed performance goals while delivering exceptional service.
• Translate KPIs and business objectives into clear, actionable direction for the team.
• Curate thoughtful product recommendations that reflect both client individuality and brand sensibility.
• Cultivate enduring client relationships through a bespoke, high-touch approach.
• Partner with leadership to host and execute elevated in-store events that strengthen brand affinity and community.
• Act as a voice of the client, offering insights that inform and refine the overall experience.
• Deliver signature services, including custom and permanent jewelry, with precision and artistry.
• Own the execution of all in-store merchandising, creating a visually cohesive and compelling environment aligned with brand direction.
• Lead floorset installations with meticulous attention to detail and timing.
• Elevate team understanding of product storytelling, styling, and new collections.
• Ensure operational rigor through accurate inventory management, shipment oversight, and seamless daily execution.

Skills

Retail leadership

Client experience

Brand-aware mindset

Communication

Flexibility

Tools

Shopify

Google Workspace

Job description

Ana Luisa is seeking a poised Floor Lead, Merchandising to elevate the in-store experience at our King of Prussia location. This role partners with store leadership to shape client journeys, merchandising, and service standards in line with the brand's elevated aesthetic.

You will lead on the sales floor, guide the team to meet performance goals, host high‑touch client events, and ensure flawless visuals and operations from receiving to display.