Luxury Jewelry Sales & Client Relations Specialist

Brobston Group; Palo Alto (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Brobston Group seeks a Sales Associate for a High Jewelry Maison Boutique in Palo Alto, CA. Deliver exceptional service, build lasting client relationships, and strive to meet ambitious sales goals in a luxury environment.

You will develop new business through community events and clienteling, manage CRM initiatives, assist with displays, and support daily operations. Travel may be required.

Qualifications

• Bachelor’s degree or jewelry certification; 7 years of experience preferred.
• Proven ability to develop enduring client relationships in luxury settings.
• Excellent in-person and written communication; service-oriented and curious about people.

Responsibilities

• Meet sales goals by delivering exceptional service and balancing daily operations.
• Develop new business via community events, client invitations, and clienteling outreach.
• Oversee CRM initiatives: client data accuracy, communications, gifting campaigns, reporting.
• Assist with daily display setup and breakdown, and maintain boutique aesthetics.
• Travel as required.

Skills

Client relationships

Luxury sales

CRM management

Communication

Clienteling

Education

Bachelor’s degree or jewelry certification

Tools

CRM software

Job description

Brobston Group seeks a Sales Associate for a High Jewelry Maison Boutique in Palo Alto, CA. Deliver exceptional service, build lasting client relationships, and strive to meet ambitious sales goals in a luxury environment.

You will develop new business through community events and clienteling, manage CRM initiatives, assist with displays, and support daily operations. Travel may be required.