Luxury Jewelry Sales & Client Experience

Saks Fifth Avenue Llc; New York (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Employee discount

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Job summary

Bergdorf Goodman is seeking a Jewelry Department Assistant to support smooth operations for sales appointments and maintain a professional client environment. You will handle post-sale activities and manage client data to ensure exceptional service.

The role emphasizes assisting with digital selling and a social media presence as directed, while coordinating gifting initiatives for Top Clients with the PCR team. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• High School Diploma or equivalent required.
• Strong customer service experience in luxury retail preferred.
• Excellent communication and ability to maintain client data with discretion.

Responsibilities

• Assist jewelry department in preparing for and executing selling appointments.
• Ring transactions accurately at the POS and complete post-appointment follow-up.
• Track orders, manage alterations, and send thank you notes.
• Schedule appointments and maintain the Shopper’s calendar.
• Enter and maintain clientele information in Connect and at POS.

Skills

Luxury client service

Fashion knowledge

Communication skills

Attention to detail

Education

High School Diploma / equivalency

Tools

POS system

CRM / client data system

Job description

Bergdorf Goodman is seeking a Jewelry Department Assistant to support smooth operations for sales appointments and maintain a professional client environment. You will handle post-sale activities and manage client data to ensure exceptional service.

The role emphasizes assisting with digital selling and a social media presence as directed, while coordinating gifting initiatives for Top Clients with the PCR team. Flexibility to work evenings, weekends, and holidays is required.