Jewelry Department Assistant

Bergdorf Goodman, Inc.; New York (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) retirement plan

Life insurance

Disability insurance

Employee discount

Job summary

Bergdorf Goodman, a New York luxury retailer, is seeking a Jewelry Department Assistant to support selling appointments and maintain an upscale client environment. This role focuses on post-sale activities, client data management, and collaboration with the PCR team to coordinate gifting and experiences for Top Clients.

You will assist with POS transactions, scheduling, and data entry, while contributing to digital selling efforts and social media presence as directed.

Qualifications

• Passion for providing a luxury client experience and strong knowledge of fashion.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Assist the Jewelry department in preparing for and executing selling appointments.
• Ring transactions accurately at the Point of Sale (POS).
• Complete all post-appointment follow-up tasks, including order tracking and alterations.
• Enter and maintain precise clientele information in Connect and at POS.
• Assist with Digital selling activities and maintaining a Social Media presence as directed.
• Support gifting initiatives and experiences for Top Clients with the PCR team.

Skills

Luxury client experience

Fashion knowledge

Education

High School Diploma / equivalency

Job description

WHO WE ARE

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 57th Street—the crossroads of fashion is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets. For more information on the latest news and events at Bergdorf Goodman, visit bergdorfgoodman.com or follow the brand on Instagram and YouTube.

Job Description

The Jewelry Department Assistant provides essential support ensuring smooth operations for sales appointments and maintaining an organized, professional client environment. This role is crucial for executing all post-sales activities and managing client data.

What you will do

Sales & Client Support

• Assist the Jewelry department in preparing for and executing selling appointments.
• Ring transactions accurately at the Point of Sale (POS).
• Complete all post-appointment follow-up tasks, including order tracking, managing alterations, and writing thank you notes.
• Help organize appointment scheduling and manage the Shopper’s calendar.
• Enter and maintain precise clientele information in Connect and at POS.
• Assist with Digital selling activities and maintaining a Social Media presence as directed.
• Support the organization of gifting initiatives and experiences for Top Clients in partnership with the PCR team.

Operational Duties

• Ensure all unsold merchandise is efficiently returned to stock post-appointment.
• Ensure the cleanliness of fitting rooms by coordinating with housekeeping and maintenance services when necessary.
• Perform any additional duties and responsibilities, including projects, tasks, and activities as required to support the Personal Shopper and team.

What you will bring

• Passion for providing a luxury client experience and strong knowledge of fashion
• Any additional duties and responsibilities including projects, tasks, and activities as required
• High School Diploma / equivalency required.
• Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays

Your life and career at Bergdorf Goodman

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Salary and other benefits

The Hourly rate for this position is between $22.00-$24.00 per hour. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Your life and career at Exemplar Luxury Group

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact

[e-mail]

Salary Range $20.79 - $25.99*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.