Jewelry Department Assistant

SAKS & CO; United States; On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Employee discount

Job summary

Bergdorf Goodman in New York seeks a Jewelry Department Assistant to support sales appointments and maintain a polished client environment. You will help with post-sale activities, order tracking, alterations, and client data management while assisting with digital selling and social media efforts.

Role requires a passion for luxury service, a flexible schedule (evenings, weekends, holidays), and a High School Diploma or equivalent.

Qualifications

• High School Diploma or equivalent required.
• Associates must be willing to work a flexible schedule including evenings, weekends and holidays.

Responsibilities

• Assist Jewelry department for selling appointments.
• Ring transactions at POS.
• Post-appointment follow-up, order tracking, alterations, thank-you notes.
• Organize appointment scheduling and Shopper’s calendar.
• Enter and maintain clientele data in Connect and at POS.
• Assist with Digital selling and social media presence as directed.
• Support gifting initiatives for Top Clients with PCR team.
• Return unsold merchandise to stock after appointments.
• Maintain clean fitting rooms with housekeeping coordination.
• Take on additional duties to support the Personal Shopper team.

Skills

Luxury client service

Fashion knowledge

Flexibility

Education

High School Diploma / equivalency

Job description

WHO WE ARE

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 57th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

YOU WILL BE

The Jewelry Department Assistant provides essential support ensuring smooth operations for sales appointments and maintaining an organized, professional client environment. This role is crucial for executing all post-sales activities and managing client data.

WHAT YOU WILL DO

Sales & Client Support

• Assist the Jewelry department in preparing for and executing selling appointments.
• Ring transactions accurately at the Point of Sale (POS).
• Complete all post-appointment follow‑up tasks, including order tracking, managing alterations, and writing thank‑you notes.
• Help organize appointment scheduling and manage the Shopper's calendar.
• Enter and maintain precise clientele information in Connect and at POS.
• Assist with Digital selling activities and maintaining a Social Media presence as directed.
• Support the organization of gifting initiatives and experiences for Top Clients in partnership with the PCR team.

Operational Duties

• Ensure all unsold merchandise is efficiently returned to stock post‑appointment.
• Ensure the cleanliness of fitting rooms by coordinating with housekeeping and maintenance services when necessary.
• Perform any additional duties and responsibilities, including projects, tasks, and activities as required to support the Personal Shopper and team.

WHAT YOU WILL BRING

• Passion for providing a luxury client experience and strong knowledge of fashion.
• Any additional duties and responsibilities including projects, tasks, and activities as required.
• High School Diploma / equivalency required.
• Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays.

YOUR LIFE AND CAREER AT BERGDORF GOODMAN

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation.
• Exposure to rewarding career advancement opportunities across the largest multi‑brand luxury retailer from retail to distribution, to digital or corporate.
• Comprehensive benefits package for all eligible full‑time employees (including medical, vision and dental).
• An amazing employee discount.

SALARY AND OTHER BENEFITS

The Hourly rate for this position is between $22.00-$24.00 per hour. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).