Luxury Jewelry Concierge & Client Experience

SAKS & CO; United States; On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Employee discount

Job summary

Bergdorf Goodman in New York seeks a Jewelry Department Assistant to support sales appointments and maintain a polished client environment. You will help with post-sale activities, order tracking, alterations, and client data management while assisting with digital selling and social media efforts.

Role requires a passion for luxury service, a flexible schedule (evenings, weekends, holidays), and a High School Diploma or equivalent.

Qualifications

• High School Diploma or equivalent required.
• Associates must be willing to work a flexible schedule including evenings, weekends and holidays.

Responsibilities

• Assist Jewelry department for selling appointments.
• Ring transactions at POS.
• Post-appointment follow-up, order tracking, alterations, thank-you notes.
• Organize appointment scheduling and Shopper’s calendar.
• Enter and maintain clientele data in Connect and at POS.
• Assist with Digital selling and social media presence as directed.
• Support gifting initiatives for Top Clients with PCR team.
• Return unsold merchandise to stock after appointments.
• Maintain clean fitting rooms with housekeeping coordination.
• Take on additional duties to support the Personal Shopper team.

Skills

Luxury client service

Fashion knowledge

Flexibility

Education

High School Diploma / equivalency

Job description

Bergdorf Goodman in New York seeks a Jewelry Department Assistant to support sales appointments and maintain a polished client environment. You will help with post-sale activities, order tracking, alterations, and client data management while assisting with digital selling and social media efforts.

Role requires a passion for luxury service, a flexible schedule (evenings, weekends, holidays), and a High School Diploma or equivalent.