Luxury Jewelry Client Experience Assistant

Bergdorf Goodman, Inc.; New York (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) retirement plan

Life insurance

Disability insurance

Employee discount

Job summary

Bergdorf Goodman, a New York luxury retailer, is seeking a Jewelry Department Assistant to support selling appointments and maintain an upscale client environment. This role focuses on post-sale activities, client data management, and collaboration with the PCR team to coordinate gifting and experiences for Top Clients.

You will assist with POS transactions, scheduling, and data entry, while contributing to digital selling efforts and social media presence as directed.

Qualifications

• Passion for providing a luxury client experience and strong knowledge of fashion.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Assist the Jewelry department in preparing for and executing selling appointments.
• Ring transactions accurately at the Point of Sale (POS).
• Complete all post-appointment follow-up tasks, including order tracking and alterations.
• Enter and maintain precise clientele information in Connect and at POS.
• Assist with Digital selling activities and maintaining a Social Media presence as directed.
• Support gifting initiatives and experiences for Top Clients with the PCR team.

Skills

Luxury client experience

Fashion knowledge

Education

High School Diploma / equivalency

Job description

Bergdorf Goodman, a New York luxury retailer, is seeking a Jewelry Department Assistant to support selling appointments and maintain an upscale client environment. This role focuses on post-sale activities, client data management, and collaboration with the PCR team to coordinate gifting and experiences for Top Clients.

You will assist with POS transactions, scheduling, and data entry, while contributing to digital selling efforts and social media presence as directed.