Luxury Jewelry Sales Ambassador

Richemont; Aspen (CO); On-site; USD 36,000 - 41,000; Full time

Job summary

Richemont’s Buccellati boutique seeks a Sales Executive to drive sales, build a strong client database, and deliver exceptional client experiences. You will leverage storytelling and product knowledge to engage clients and support daily boutique operations.

The role emphasizes CRM activity, events, and collaboration with the Boutique and Corporate teams to enhance brand awareness and customer loyalty.

Qualifications

• High School Diploma (College degree preferred).
• Luxury retail or hospitality experience is preferred.
• Excellent written, verbal, and interpersonal communication skills.

Responsibilities

• Achieve or exceed the monthly sales target as directed by Management.
• Collaborate with Boutique Director and Assistant Boutique Manager on client requests.
• Provide exceptional customer service and a welcoming environment in the Boutique.
• Support after-sales clients with solutions aligned to Maison values.
• Support ecommerce clients and phone inquiries to schedule appointments.
• Maintain knowledge of industry news and high jewelry to build momentum towards sales.
• Excel in high jewelry selling ceremonies for one-of-a-kind pieces.

Skills

Luxury retail experience

Customer service

Storytelling

Communication

Product knowledge

CRM familiarity

Team player

Education

High School Diploma

College degree preferred

Tools

SAP

Job description

Richemont’s Buccellati boutique seeks a Sales Executive to drive sales, build a strong client database, and deliver exceptional client experiences. You will leverage storytelling and product knowledge to engage clients and support daily boutique operations.

The role emphasizes CRM activity, events, and collaboration with the Boutique and Corporate teams to enhance brand awareness and customer loyalty.