Luxury Jewelry Operations & Office Specialist

SAKS & CO; Newport Beach (CA, NM); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Basic life insurance

Supplemental life insurance

Disability insurance

Voluntary benefits

Job summary

Exemplar Luxury Group is seeking a Specialized Operations Associate to manage the General Office and Jewelry Department operations. Under the Assistant General Manager, you will oversee daily processes, reconciliations, and coordination with corporate teams to ensure seamless service.

You will maintain jewelry standards, process shipments, and support show setups while adhering to audit requirements and confidentiality policies across a dynamic luxury retail environment.

Qualifications

• Must have strong computer skills including Google and MS Office.
• Ability to work in a fast-paced, team environment with minimal supervision.
• Demonstrates attention to detail and confidentiality.

Responsibilities

• General Office tasks and daily operations of the General Office and Jewelry Department.
• Opening the store: safe, controller, registers and distributing reports.
• Processing deposits, reconciling chargebacks, and counting cash and petty cash.
• Resolve customer issues; research/pay bills and track packages.
• Receive, verify, and book all jewelry per company standards.
• Process re-tickets, RTVs, transfers, ASN shipments and price changes.
• Maintain repair logs and submit repair invoices.
• Assist in trunk shows setup and recap results.
• Communicate with merchants, AP, Inventory, and vendors.

Skills

Google

MS Office

Tech adaptability

Job description

Exemplar Luxury Group is seeking a Specialized Operations Associate to manage the General Office and Jewelry Department operations. Under the Assistant General Manager, you will oversee daily processes, reconciliations, and coordination with corporate teams to ensure seamless service.

You will maintain jewelry standards, process shipments, and support show setups while adhering to audit requirements and confidentiality policies across a dynamic luxury retail environment.